Westpac - Digital Early Cycle Collections

<h5>Program Vision</h5> <p>Westpac's vision was to have a consistent digital collections process across its home grown and acquired financial products and a simplified technology architecture to support that process.</p> <h5>Program Breakdown</h5> <p>Presented current state architecture for the myriad of systems supporting the collections process.</p> <p>Determined an incremental approach to transition to a simplified architecture.</p> <p>Devised a pilot for Digital Early Cycle Collections (DECC) adopting Experian's PowerCurve hosted solution.</p> <p>Created a hybrid waterfall with embedded sprints plan in MS Project, fully costed and integrated into corporate resource plans.</p> <p>Engaged off-shore managed testing capability and successfully remediated a failing test plan to bring the project in on time.<p> <p>Aligned service management and change management teams to productionise the pilot for a live trial.</p> <h5>Outcome / Benefit</h5> <p>The pilot was delivered, fully tested and deployed into production on time.</p> <p>The business has since determine there is indeed savings to be made following this new process and the pilot is to be rolled out across more products with a roadmap to leverage more capabilities of this Experian platform.</p>

Program Vision

Westpac's vision was to have a consistent digital collections process across its home grown and acquired financial products and a simplified technology architecture to support that process.

Program Breakdown

Presented current state architecture for the myriad of systems supporting the collections process.

Determined an incremental approach to transition to a simplified architecture.

Devised a pilot for Digital Early Cycle Collections (DECC) adopting Experian's PowerCurve hosted solution.

Created a hybrid waterfall with embedded sprints plan in MS Project, fully costed and integrated into corporate resource plans.

Engaged off-shore managed testing capability and successfully remediated a failing test plan to bring the project in on time.

Aligned service management and change management teams to productionise the pilot for a live trial.

Outcome / Benefit

The pilot was delivered, fully tested and deployed into production on time.

The business has since determine there is indeed savings to be made following this new process and the pilot is to be rolled out across more products with a roadmap to leverage more capabilities of this Experian platform.

Systems Software

Experian Powercurve